Dia of Encino, California () I subscribed to eHarmony and you can, in this couple of hours, chose to terminate since the I might discovered websites We well-known. We went through the site and try instructed to-name an enthusiastic 800- amount. I was informed you to as the I in past times had a merchant account (that i in good-faith thought try finalized) they will personal the brand new account easily need but they do maybe not reimburse my charge card towards $251 into one-year registration. Y regarding Vancouver, Canada () I joined up with eHarmony set for a-one-year-registration off $250 (step three monthly payments from $).
I signed my account online and emailed a customer services rep. My June charge card report signifies that eHarmony keeps charged me personally $ for one minute fees. I emailed the business to try and care for this dilemma however, the brand new reaction I had straight back try they aren’t in a position to terminate my personal registration therefore the third commission would be energized on the . Their refund rules may be very unclear and you may misleading. Their customer qualities hinge date representative. Courtney regarding Venice, Ca () I do believe eharmony enjoys not true advertisements. In the 1st part of its email address they promote a separate bring out-of 90 days towards the cost of step one.
Thus. Wayne out of Coconut Creek, Fl () I’ve found the organization to-be really misleading. They encourage higher suits, nevertheless of those that they delivered myself was indeed anything but. I subscribed to use their free eight-date demonstration. They didn’t work with me personally, thus i attempted to cancelled on the internet but We received an email claiming I’d to call throughout business hours. The individual I spoke to spoke myself from canceling because of the offering myself a separate 7 totally free days. I tried they once again nevertheless desired to cancel but which day anyone I spoke to was impolite and you will said I had moved after dark seven days demo. She said I will perhaps not score a refund and you will advised myself to just continue using the time that we got already repaid to own.
One month afterwards, I found the support as worst rather than fulfilling my personal demands, and so i chose to terminate the assistance
We informed her which i wasn’t looking for with the functions however, she told you also bad, you aren’t going to get a refund. Miranda out of Clarksville TN () I signed up for annually in the eharmony becuase of one’s great “deal”. I was enrolled in each week and decided to cancel my personal attributes (I experienced a slim length conditions along with 6 days We got over 50 fits, to me it had been as well in love there is absolutely no way to seriously navigate as a result of all of that effortlessly). It turned out that we was 8 instances after dark date maximum and they will perhaps not reimburse the money. I advised all of them that they can costs me personally for the whole week, just not the season in addition they failed to commit to they.
However, because you comprehend, around the bottom of the webpage, in the second so you’re able to past section, they transform to three days towards the cost of 1 For every Times
You will find tried many time discover ahold of somebody and you may they remain advising us to make a letter, that i performed and had an elementary function letter back how they could not help me and that they was indeed probably manage to get thier money, (exactly who needs grievances within just page in the present big date? I’ve canceled my credit and intend to statement people after fees just like the fraudulant. At the same time I’m able to always ask Louise Guerin (Consumer Affairs Director) getting a simple solution. Yveth from Lanham MD () Really let down, We siged right up for 1 month demo, payed the fresh new subsription, their already been a month once the, I have emailed eharmony, canceled the fresh subscription, they have not responded to myself, otherwise returned my mony. They don’t list an unknown number so you can customer service otherwise render an email to keep an unbarred comunication.